Resources

Explore Chronosoft's case studies, operational guides, and product documents.

Case Studies

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LSAT and Chronosoft: Enhancing London’s Crisis Response

A New Era in London’s Emergency Management In the wake of the Grenfell Tower fire –

Unifying Arena Operations Across Australia for ASM Global

Best-in-Class Stadium & Venue Management ASM Global is the world’s largest venue management company, overseeing operations

Modernising Incident Management at Sydney Showground

Leveling up Australia’s busiest events precinct Sydney Showground, the sprawling 80-acre venue in Sydney Olympic Park,

Enhancing Inter-Venue Command and Control with Venues Canberra

Partnering with High-regulation Government Venues Venues Canberra is a government agency responsible for managing three of

Elevating Aeromedical Rescue with Retrieval Medics International

What is Aeromedical Retrieval and Why Does it Matter? Aeromedical rescue is a critical component of

Delivering End-to-End Safety for Remote Mining Operations with Medical Rescue

What does it take to keep mining site staff safe and healthy? Remote mining sites present

News

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Optimising Traffic Management at Tramlines Festival with Chronosoft’s Mapping Solutions

Tramlines Festival’s 2024 event played host to approximately 50,000 music fans in Hillsborough Park, in Sheffield,

Streamlining Safety and Efficiency at Boardmasters Festival with Chronosoft’s Incident Forms

Vision9, organisers of the Boardmasters Festival near Newquay in the UK, partnered with Chronosoft to enhance

Chronicler Has Had A Huge Update: Here’s Everything You Need To Know

It’s been nine years since Chronosoft first launched our flagship incident management software, Chronicler. In that

The Evolution of Incident Management Processes and Systems

The field of incident management has undergone significant transformations over the decades, evolving from rudimentary methods

Transforming Brisbane Convention and Exhibition Centre Operations with Chronosoft’s Chronicler

As a Brisbane based company, supporting Australian and Brisbane venues is at the heart of Chronosoft’s

Key Principles for Establishing a Robust Control Room in Austere Environments

When faced with an austere environment – a disaster zone, temporary event, or festival – organizations

Guides & Info

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Chronosoft’s Guide to Messaging Platforms in Risk & Incident Management

Leveraging real-time messaging for faster incident response, inter-agency coordination, and stronger stakeholder communication.

Incident Management and Customer Experience: How the Right Tools Can Make All the Difference

See how coordinated responses, structured SOPs, and the right technology keep events safe without compromising the

Aeromedical Retrieval Brief

A mission-ready briefing template capturing patient details, clinical overview, equipment allocation, flight logistics, and ground transport

Aeromedical Risk Assessment

A comprehensive risk matrix covering patient status, country conditions, staff safety, logistics, and reputational exposure to

Eyes On Ground Assessment

A structured patient assessment form covering clinical findings, vital signs, pathology, mobility, and transport risk —

FAQs

What crisis management looks like in high-risk sectors like mining and energy
Mining, energy, oil and gas operate at high inherent risk before anything goes wrong. Three phases
How critical infrastructure operators coordinate during a major outage
The response principles used in the emergency services transfer directly to a cross-sector outage. Six phases,
What separates a purpose-built resilience platform from a generic tool bent to fit
Bending a generic tool to fit a resilience function works until it is tested. Five differences
What should a UK resilience team look for in a crisis and incident management platform?
Eight checks a UK resilience team should apply to any crisis and incident management platform before
Why patient care records should link to the wider incident picture
Clinical records kept in a separate system from the incident add time and introduce errors. Linking
How medical teams track patients during a mass-casualty incident
A mass-casualty incident begins when patients outnumber available resources. Triage tools sort them, and documentation is