Author: Edward Swete Kelly
What is operational resilience and how does it differ from business continuity planning?
Operational resilience extends business continuity planning from a set of documents into a live capability to
What is the difference between an incident management system and a full operational resilience platform?
An incident management system records what happened. An operational resilience platform goes further: it lets teams
How are British organisations approaching data sovereignty when selecting emergency management software?
British organisations selecting emergency management software now lead with three priorities: locally hosted data on UK
What does it actually mean for a crisis management platform to be built and hosted for the UK’s data sovereignty requirements?
UK data sovereignty for a crisis management platform comes down to three architectural requirements: data stored
What are the stages of an incident management lifecycle from initial response through to post-incident review?
The incident management lifecycle has five stages: activation, escalation, response, recovery and learnings. Almost every incident,
What is the difference between configurable and out-of-the-box incident management software, and why does it matter?
Configurable incident management software lets an organisation embed its own terminology, frameworks and processes, while out-of-the-box
What are the biggest compliance and legal risks of using spreadsheets for incident management in regulated industries?
Using spreadsheets for incident management creates three serious compliance and legal risks: records can be edited
How does real-time geospatial mapping improve outcomes during large-scale emergency responses?
Real-time geospatial mapping improves large-scale emergency response by giving every responder a shared, live picture of
How do public sector agencies maintain continuous compliance monitoring across operations?
Public sector agencies maintain continuous compliance monitoring by recording every action, coordination step and response in
How should government agencies evaluate data sovereignty in operational software contracts?
Government agencies should evaluate data sovereignty in an operational software contract by asking three questions: what
What software gives public sector executives real-time visibility into operational compliance?
Public sector executives get real-time operational compliance visibility from software that lets leadership view the actions,
What should organisations in the UK look for when evaluating crisis management platforms built and hosted locally?
Organisations evaluating a UK crisis management platform should check four things: where the data is stored,