Resources

Explore Chronosoft's case studies, operational guides, and product documents.

Case Studies

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LSAT and Chronosoft: Enhancing London’s Crisis Response

A New Era in London’s Emergency Management In the wake of the Grenfell Tower fire –

Unifying Arena Operations Across Australia for ASM Global

Best-in-Class Stadium & Venue Management ASM Global is the world’s largest venue management company, overseeing operations

Modernising Incident Management at Sydney Showground

Leveling up Australia’s busiest events precinct Sydney Showground, the sprawling 80-acre venue in Sydney Olympic Park,

Enhancing Inter-Venue Command and Control with Venues Canberra

Partnering with High-regulation Government Venues Venues Canberra is a government agency responsible for managing three of

Elevating Aeromedical Rescue with Retrieval Medics International

What is Aeromedical Retrieval and Why Does it Matter? Aeromedical rescue is a critical component of

Delivering End-to-End Safety for Remote Mining Operations with Medical Rescue

What does it take to keep mining site staff safe and healthy? Remote mining sites present

News

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Optimising Traffic Management at Tramlines Festival with Chronosoft’s Mapping Solutions

Tramlines Festival’s 2024 event played host to approximately 50,000 music fans in Hillsborough Park, in Sheffield,

Streamlining Safety and Efficiency at Boardmasters Festival with Chronosoft’s Incident Forms

Vision9, organisers of the Boardmasters Festival near Newquay in the UK, partnered with Chronosoft to enhance

Chronicler Has Had A Huge Update: Here’s Everything You Need To Know

It’s been nine years since Chronosoft first launched our flagship incident management software, Chronicler. In that

The Evolution of Incident Management Processes and Systems

The field of incident management has undergone significant transformations over the decades, evolving from rudimentary methods

Transforming Brisbane Convention and Exhibition Centre Operations with Chronosoft’s Chronicler

As a Brisbane based company, supporting Australian and Brisbane venues is at the heart of Chronosoft’s

Key Principles for Establishing a Robust Control Room in Austere Environments

When faced with an austere environment – a disaster zone, temporary event, or festival – organizations

Guides & Info

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Chronosoft’s Guide to Mapping, Location Data, and Real-Time Location Tracking

Explore how mapping tools and real-time GPS tracking enhance situational awareness, resource deployment, and incident response

How Data Analysis Helps You Manage Relationships in Event Management

Use data from patron interactions, incident logs, and feedback to personalise service, optimise operations, and build

How Can a Broadcast Messaging System Change Your Next Event?

Learn how multi-channel broadcast messaging strengthens event safety, streamlines operations, and keeps every patron informed in

Digital Tools for Incident Tracking in Event Management

Discover how digital forms, QR codes, and centralised incident tracking platforms improve safety response and post-event

Chronosoft’s Guide to Incident Notification and Coordination Technologies

Best practices for automatic alerts, multi-channel communication, and pre-planned response strategies that keep every team aligned.

Chronosoft’s Guide to SOPs in Risk & Incident Management

How prescriptive and descriptive SOPs drive consistency under pressure, plus best practices for digital accessibility and

FAQs

What crisis management looks like in high-risk sectors like mining and energy
Mining, energy, oil and gas operate at high inherent risk before anything goes wrong. Three phases
How critical infrastructure operators coordinate during a major outage
The response principles used in the emergency services transfer directly to a cross-sector outage. Six phases,
What separates a purpose-built resilience platform from a generic tool bent to fit
Bending a generic tool to fit a resilience function works until it is tested. Five differences
What should a UK resilience team look for in a crisis and incident management platform?
Eight checks a UK resilience team should apply to any crisis and incident management platform before
Why patient care records should link to the wider incident picture
Clinical records kept in a separate system from the incident add time and introduce errors. Linking
How medical teams track patients during a mass-casualty incident
A mass-casualty incident begins when patients outnumber available resources. Triage tools sort them, and documentation is