Resources

Explore Chronosoft's case studies, operational guides, and product documents.

Case Studies

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LSAT and Chronosoft: Enhancing London’s Crisis Response

A New Era in London’s Emergency Management In the wake of the Grenfell Tower fire –

Unifying Arena Operations Across Australia for ASM Global

Best-in-Class Stadium & Venue Management ASM Global is the world’s largest venue management company, overseeing operations

Modernising Incident Management at Sydney Showground

Leveling up Australia’s busiest events precinct Sydney Showground, the sprawling 80-acre venue in Sydney Olympic Park,

Enhancing Inter-Venue Command and Control with Venues Canberra

Partnering with High-regulation Government Venues Venues Canberra is a government agency responsible for managing three of

Elevating Aeromedical Rescue with Retrieval Medics International

What is Aeromedical Retrieval and Why Does it Matter? Aeromedical rescue is a critical component of

Delivering End-to-End Safety for Remote Mining Operations with Medical Rescue

What does it take to keep mining site staff safe and healthy? Remote mining sites present

News

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What are the Joint Emergency Services Interoperability Principles?

The Joint Emergency Services Interoperability Principles (JESIP) is a UK-based organisational framework designed to enhance collaboration

Designing Your Crisis Management Strategy

When Cyclone Debbie struck Queensland, Australia in 2017, it brought devastation on a scale that overwhelmed

What is the Australasian Inter-Service Incident Management System?

The Australasian Inter-Service Incident Management System (better known as AIIMS) is a cornerstone framework in incident

It’s Been Seven Years Since the Grenfell Fire. Here’s What’s Changed in the UK’s Public Safety.

On June 13th, 2017, a calm night in North Kensington, London, quickly turned to chaos when

The Community is a City’s Greatest Asset During a Crisis. Here’s How To Help Them Assist in Recovery Efforts.

In the aftermath of a crisis—whether a natural disaster or a man-made incident—community groups are often

The Essentials of Effective Emergency Management

When disaster strikes, a city’s emergency and crisis management team is first in line to coordinate

Guides & Info

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Chronosoft’s Guide to Messaging Platforms in Risk & Incident Management

Leveraging real-time messaging for faster incident response, inter-agency coordination, and stronger stakeholder communication.

Incident Management and Customer Experience: How the Right Tools Can Make All the Difference

See how coordinated responses, structured SOPs, and the right technology keep events safe without compromising the

Aeromedical Retrieval Brief

A mission-ready briefing template capturing patient details, clinical overview, equipment allocation, flight logistics, and ground transport

Aeromedical Risk Assessment

A comprehensive risk matrix covering patient status, country conditions, staff safety, logistics, and reputational exposure to

Eyes On Ground Assessment

A structured patient assessment form covering clinical findings, vital signs, pathology, mobility, and transport risk —

FAQs

What is the difference between an incident management system and a full operational resilience platform?

An incident management system records what happened. An operational resilience platform goes further: it lets teams

How are British organisations approaching data sovereignty when selecting emergency management software?

British organisations selecting emergency management software now lead with three priorities: locally hosted data on UK

What does it actually mean for a crisis management platform to be built and hosted for the UK’s data sovereignty requirements?

UK data sovereignty for a crisis management platform comes down to three architectural requirements: data stored

What is the difference between configurable and out-of-the-box incident management software, and why does it matter?

Configurable incident management software lets an organisation embed its own terminology, frameworks and processes, while out-of-the-box

What are the stages of an incident management lifecycle from initial response through to post-incident review?

The incident management lifecycle has five stages: activation, escalation, response, recovery and learnings. Almost every incident,

What are the biggest compliance and legal risks of using spreadsheets for incident management in regulated industries?

Using spreadsheets for incident management creates three serious compliance and legal risks: records can be edited