Resources
Explore Chronosoft's case studies, operational guides, and product documents.
Case Studies
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- Public Safety
LSAT and Chronosoft: Enhancing London’s Crisis Response
A New Era in London’s Emergency Management In the wake of the Grenfell Tower fire –
- Venues & Stadiums
Unifying Arena Operations Across Australia for ASM Global
Best-in-Class Stadium & Venue Management ASM Global is the world’s largest venue management company, overseeing operations
- Venues & Stadiums
Modernising Incident Management at Sydney Showground
Leveling up Australia’s busiest events precinct Sydney Showground, the sprawling 80-acre venue in Sydney Olympic Park,
- Venues & Stadiums
Enhancing Inter-Venue Command and Control with Venues Canberra
Partnering with High-regulation Government Venues Venues Canberra is a government agency responsible for managing three of
- Aeromedical
Elevating Aeromedical Rescue with Retrieval Medics International
What is Aeromedical Retrieval and Why Does it Matter? Aeromedical rescue is a critical component of
- Resources & Energy
Delivering End-to-End Safety for Remote Mining Operations with Medical Rescue
What does it take to keep mining site staff safe and healthy? Remote mining sites present
News
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- Health & Medical
What are the Joint Emergency Services Interoperability Principles?
The Joint Emergency Services Interoperability Principles (JESIP) is a UK-based organisational framework designed to enhance collaboration
- Public Safety
Designing Your Crisis Management Strategy
When Cyclone Debbie struck Queensland, Australia in 2017, it brought devastation on a scale that overwhelmed
- Government
What is the Australasian Inter-Service Incident Management System?
The Australasian Inter-Service Incident Management System (better known as AIIMS) is a cornerstone framework in incident
- Public Safety
It’s Been Seven Years Since the Grenfell Fire. Here’s What’s Changed in the UK’s Public Safety.
On June 13th, 2017, a calm night in North Kensington, London, quickly turned to chaos when
- Public Safety
The Community is a City’s Greatest Asset During a Crisis. Here’s How To Help Them Assist in Recovery Efforts.
In the aftermath of a crisis—whether a natural disaster or a man-made incident—community groups are often
- Public Safety
The Essentials of Effective Emergency Management
When disaster strikes, a city’s emergency and crisis management team is first in line to coordinate
Guides & Info
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- Platform & Technology Guides
Chronosoft’s Guide to Messaging Platforms in Risk & Incident Management
Leveraging real-time messaging for faster incident response, inter-agency coordination, and stronger stakeholder communication.
- Platform & Technology Guides
Incident Management and Customer Experience: How the Right Tools Can Make All the Difference
See how coordinated responses, structured SOPs, and the right technology keep events safe without compromising the
- Aeromedical Assessment Forms
Aeromedical Retrieval Brief
A mission-ready briefing template capturing patient details, clinical overview, equipment allocation, flight logistics, and ground transport
- Aeromedical Assessment Forms
Aeromedical Risk Assessment
A comprehensive risk matrix covering patient status, country conditions, staff safety, logistics, and reputational exposure to
- Aeromedical Assessment Forms
Eyes On Ground Assessment
A structured patient assessment form covering clinical findings, vital signs, pathology, mobility, and transport risk —
FAQs
- FAQs
What is the difference between an incident management system and a full operational resilience platform?
An incident management system records what happened. An operational resilience platform goes further: it lets teams
- FAQs
How are British organisations approaching data sovereignty when selecting emergency management software?
British organisations selecting emergency management software now lead with three priorities: locally hosted data on UK
- FAQs
What does it actually mean for a crisis management platform to be built and hosted for the UK’s data sovereignty requirements?
UK data sovereignty for a crisis management platform comes down to three architectural requirements: data stored
- FAQs
What is the difference between configurable and out-of-the-box incident management software, and why does it matter?
Configurable incident management software lets an organisation embed its own terminology, frameworks and processes, while out-of-the-box
- FAQs
What are the stages of an incident management lifecycle from initial response through to post-incident review?
The incident management lifecycle has five stages: activation, escalation, response, recovery and learnings. Almost every incident,
- FAQs
What are the biggest compliance and legal risks of using spreadsheets for incident management in regulated industries?
Using spreadsheets for incident management creates three serious compliance and legal risks: records can be edited