Resources

Explore Chronosoft's case studies, operational guides, and product documents.

Case Studies

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LSAT and Chronosoft: Enhancing London’s Crisis Response

A New Era in London’s Emergency Management In the wake of the Grenfell Tower fire –

Unifying Arena Operations Across Australia for ASM Global

Best-in-Class Stadium & Venue Management ASM Global is the world’s largest venue management company, overseeing operations

Modernising Incident Management at Sydney Showground

Leveling up Australia’s busiest events precinct Sydney Showground, the sprawling 80-acre venue in Sydney Olympic Park,

Enhancing Inter-Venue Command and Control with Venues Canberra

Partnering with High-regulation Government Venues Venues Canberra is a government agency responsible for managing three of

Elevating Aeromedical Rescue with Retrieval Medics International

What is Aeromedical Retrieval and Why Does it Matter? Aeromedical rescue is a critical component of

Delivering End-to-End Safety for Remote Mining Operations with Medical Rescue

What does it take to keep mining site staff safe and healthy? Remote mining sites present

News

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OLB: An Overview of Chronosoft’s role in the funeral of Her Majesty Queen Elizabeth II

The passing of Her Majesty Queen Elizabeth II on September 8th, 2022, marked a solemn and

Bridging the Divide: Unifying Principles of Mass Gatherings and Emergency Management

Emergency management, with its intricate network of planning, communication, and action, has traditionally been most associated

Chronosoft announces new integration with what3words – Introducing BEACON

Chronosoft is pleased to partner with what3words and introduce Chronicler’s latest feature – BEACON. We all

A New Zealand Stadium Improves Their Command, Control & Communication Processes

A large well-known stadium in Auckland, New Zealand engaged Chronosoft to deliver a venue wide incident

5 types of Site Hazards to include in your Risk Assessment

Before you design the risk matrix for your next event, it is imperative to understand the

Chronosoft + Register Now: New integration to maximise patron safety

Chronosoft, a leading provider of customisable incident management solutions, recently announced a new integration for Chronicler,

Guides & Info

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Chronosoft’s Guide to Messaging Platforms in Risk & Incident Management

Leveraging real-time messaging for faster incident response, inter-agency coordination, and stronger stakeholder communication.

Incident Management and Customer Experience: How the Right Tools Can Make All the Difference

See how coordinated responses, structured SOPs, and the right technology keep events safe without compromising the

Aeromedical Retrieval Brief

A mission-ready briefing template capturing patient details, clinical overview, equipment allocation, flight logistics, and ground transport

Aeromedical Risk Assessment

A comprehensive risk matrix covering patient status, country conditions, staff safety, logistics, and reputational exposure to

Eyes On Ground Assessment

A structured patient assessment form covering clinical findings, vital signs, pathology, mobility, and transport risk —

FAQs

Category 1 and 2 responders under the Civil Contingencies Act, and why the split matters
Category 1 and 2 responders sit at different points in the Civil Contingencies Act, with different
How gold, silver and bronze command works in a major incident
Gold, silver and bronze command separates strategic, tactical and operational decisions, and lets any commander find
What is a common operating picture in command and control?
A common operating picture holds one shared view of an incident at a point in time.
How software supports JESIP joint working without getting in the way
Software either flows with a responding agency or it interrupts it. Four tests separate genuine JESIP
What shared situational awareness actually requires in a multi-agency incident
Shared situational awareness rests on three decisions made before an incident: who contributes, what they share,
What is operational resilience and how does it differ from business continuity planning?

Operational resilience extends business continuity planning from a set of documents into a live capability to