Resources

Explore Chronosoft's case studies, operational guides, and product documents.

Case Studies

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LSAT and Chronosoft: Enhancing London’s Crisis Response

A New Era in London’s Emergency Management In the wake of the Grenfell Tower fire –

Unifying Arena Operations Across Australia for ASM Global

Best-in-Class Stadium & Venue Management ASM Global is the world’s largest venue management company, overseeing operations

Modernising Incident Management at Sydney Showground

Leveling up Australia’s busiest events precinct Sydney Showground, the sprawling 80-acre venue in Sydney Olympic Park,

Enhancing Inter-Venue Command and Control with Venues Canberra

Partnering with High-regulation Government Venues Venues Canberra is a government agency responsible for managing three of

Elevating Aeromedical Rescue with Retrieval Medics International

What is Aeromedical Retrieval and Why Does it Matter? Aeromedical rescue is a critical component of

Delivering End-to-End Safety for Remote Mining Operations with Medical Rescue

What does it take to keep mining site staff safe and healthy? Remote mining sites present

News

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What are the Joint Emergency Services Interoperability Principles?

The Joint Emergency Services Interoperability Principles (JESIP) is a UK-based organisational framework designed to enhance collaboration

Designing Your Crisis Management Strategy

When Cyclone Debbie struck Queensland, Australia in 2017, it brought devastation on a scale that overwhelmed

What is the Australasian Inter-Service Incident Management System?

The Australasian Inter-Service Incident Management System (better known as AIIMS) is a cornerstone framework in incident

It’s Been Seven Years Since the Grenfell Fire. Here’s What’s Changed in the UK’s Public Safety.

On June 13th, 2017, a calm night in North Kensington, London, quickly turned to chaos when

The Community is a City’s Greatest Asset During a Crisis. Here’s How To Help Them Assist in Recovery Efforts.

In the aftermath of a crisis—whether a natural disaster or a man-made incident—community groups are often

The Essentials of Effective Emergency Management

When disaster strikes, a city’s emergency and crisis management team is first in line to coordinate

Guides & Info

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Chronosoft’s Guide to Mapping, Location Data, and Real-Time Location Tracking

Explore how mapping tools and real-time GPS tracking enhance situational awareness, resource deployment, and incident response

How Data Analysis Helps You Manage Relationships in Event Management

Use data from patron interactions, incident logs, and feedback to personalise service, optimise operations, and build

How Can a Broadcast Messaging System Change Your Next Event?

Learn how multi-channel broadcast messaging strengthens event safety, streamlines operations, and keeps every patron informed in

Digital Tools for Incident Tracking in Event Management

Discover how digital forms, QR codes, and centralised incident tracking platforms improve safety response and post-event

Chronosoft’s Guide to Incident Notification and Coordination Technologies

Best practices for automatic alerts, multi-channel communication, and pre-planned response strategies that keep every team aligned.

Chronosoft’s Guide to SOPs in Risk & Incident Management

How prescriptive and descriptive SOPs drive consistency under pressure, plus best practices for digital accessibility and

FAQs

What is electronic patient care reporting, and where does it fit in incident response?
Electronic patient care reporting moves the clinical record off paper and into a shared form several
How a resilience team should prepare its records before a regulator or inquiry
Readiness for a regulator or inquiry is built before the incident, not after the request arrives.
What makes an incident audit trail trustworthy after a major incident
An incident audit trail is trustworthy when entries cannot be altered, corrections stay visible, and the
Will your incident record stand up in a public inquiry or in court?
Three tests decide whether an incident record survives cross-examination: is it in one place, can it
What good joint incident command looks like when several agencies share one incident
Every commander works from what they know. Joint incident command is the discipline of closing the
The best tools for coordinating a multi-agency incident
Assessed by function rather than by brand, multi-agency coordination tools need to do seven specific things