Mass gatherings is an encompassing term. It covers a wide range of different event types and environments – music festivals in greenfield sites, music festivals in structured venues, mass participation sporting events like marathons, triathlons, Iron Man events, large ceremonial events, parades, stadium activations. Large venues, arenas, sporting, music, theatre. The list goes on.

All of these events, whilst differing in how they’re delivered, share a number of the same challenges. It’s about how do we get people to the venue, how do we keep people inside the venue safe, and how do we get them home after the event.

The Speed of Assembly

For greenfield events especially, it’s about working really quickly. You’re bringing together teams who in some cases have never worked with each other before – who come together in a matter of minutes and have to align and begin to deliver incident management and emergency management to a large public event.

In other cases, for stadium environments or arenas or venues, you’re bringing together agencies – security, medical, the event and site team – on a regular basis. The challenge there is different but equally real: making sure they’re consistently delivering to the highest standard each time, across a built environment that has its own specific requirements and its own regulatory and legal obligations for each of those providers.

External Stakeholders and a Single Picture

The other component that needs to be factored in is external stakeholders. Police, fire, ambulance liaison, external traffic providers, government representatives – how do we all maintain a single picture of truth from the information at hand?

The challenge is that each of these groups is task-focused on their own role. They should be. You don’t want your medical team distracted by security logistics or your traffic controllers working through incident escalation processes that aren’t relevant to them. What you want is a system that allows information to be shared where it needs to be, that keeps each group focused on what they need to be looking at, and that’s able to bring them into incidents as they evolve and change.

Alignment to the Specifics

The fix isn’t a generic coordination platform. It’s creating an alignment to the specific venue requirements, the specific event type, the specific way each security provider, each medical provider, each external agency works inside that space – and the regulatory and legal requirements that need to be documented against each of them.

When the system does that, coordination isn’t something people have to work at. It’s something that happens naturally because the system was built around how the response actually works.

If your mass gathering events are still relying on fragmented coordination between providers, book a demo with the Chronosoft team to see what a purpose-built event coordination platform changes on the ground.