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Guides & Info

Chronosoft’s Guide to Messaging Platforms in Risk & Incident
Management

Effective communication is the backbone of successful incident management, and real-time messaging platforms have transformed how teams coordinate, respond, and engage with all stakeholders. Here's our guide to successfully integrating them into your organisation.

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Chronosoft’s Guide to Incident Notification and Coordination
Technologies

Timely and accurate incident notifications are essential for
maintaining safety and ensuring an organised response for any team addressing safety in their business. Download our guide below to learn how to automate your notification process to remove the burden of manually broadcasting urgent news.

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Digital Tools for Incident Tracking in Event & Venue Management

Modern digital tools like online forms, QR codes, and incident tracking platforms are the perfect way to streamline communication, data collection, and incident response for venue managers and control room staff. If you're a safety professional working in the events space, this is your guide to the digital tools that will streamline your work.

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How Data Analysis Helps You Manage Relationships in Event Management

For event organisers and venue managers aiming to improve customer loyalty, streamline operations, and foster a safer, more enjoyable event experience, building relationships is at the core of everything you do. Here's our guide to utilising the power of data to boost those relationships without compromising workflows.

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Chronosoft’s Guide to SOPs in Risk & Incident Management

Standard Operating Procedures are essential to effective risk management and resilience in any industry. Here's our simple and clear guide to developing your own that will be tailored to the needs of your business while still meeting global standards.

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Chronosoft’s Guide to Mapping, Location Data, and Real-Time Location Tracking

Effective navigation and situational awareness are essential for both safety and operational efficiency in large-scale businesses, especially in the events,
resources, and emergency services sectors. This is our guide to implementing mapping technologies into your business operations.

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How Can a Broadcast Messaging System Change Your Next Event?

Broadcast messaging is a critical tool in the event and venue management industry that allows organisers to
communicate quickly and effectively with large groups of both attendees and staff.

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Incident Management and Customer Experience: How the Right Tools Can Make All the Difference

Effective incident management is not just about responding to emergencies – it’s also about maintaining a high standard of customer experience. Whether your customers are the public or other businesses, incidents of all kinds can disrupt experiences. Download our guide below to learn how to best navigate when the unexpected happens.

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